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CUSTOMER SERVICE

Outstanding Customer ServiceWherever You Are


Eureka.Store has always been a reliable source to help people to build a comfortable, warm, and bright home. It is one of the brands of Fulcrum GmbH. It provides global products with the concept of design, manufacturing, and transmission. The operational headquarters of our company is set up in Cologne, Germany, and independent warehouses are set up in China, the United States, and Germany.

When you shop with eureka.store, you choose not only the quality of our products but also the excellent customer service supported by our good commitment. No matter where our customers are, we are committed to providing them with an excellent experience.

International shoppers can be offered product prices in the currency of their choice. We can create a safe, user-friendly, and reliable shopping environment for loyal customers all over the world while maintaining the reliable customer service you rely on.